Introduction to Allsop Letting and Management
How our experience can work for you
Letting and Management
Allsop Letting & Management (ALM) is a specialist residential property management company providing end‑to‑end management solutions for institutional investors, corporate landlords and large‑scale residential portfolios across the UK. Established in 1999 as a wholly owned subsidiary of Allsop LLP, ALM was created to deliver dedicated management services to the residential investment, PRS and Build to Rent markets.
Our core objective is to maximise investor returns while delivering the highest standards of professional care to landlords, residents and their assets. We provide a fully integrated offer spanning mobilisation, design and specification consultancy, marketing, lettings, estate and facilities management, leasehold management and asset management, ensuring operational excellence throughout the lifecycle of each development
Experience & Market Position
ALM was one of the UK’s earliest operators focused specifically on large‑scale residential portfolio management and Build to Rent communities, contributing to the establishment and evolution of professional rental housing in the UK.
We manage more than 10,000 residential units nationwide, including institutional‑grade multi‑family and single‑family assets, supported by a team of 200 property professionals working across our London, Leeds and Manchester offices, on‑site teams at major developments, and field‑based Asset Managers across the regions.
ALM is fully regulated by RICS and is a member of ARMA, ARLA, the UKAA and the British Property Federation, reflecting our commitment to robust governance, compliance and professional standards.
Customer Experience & Performance
Delivering consistently high resident satisfaction is central to our operating model. In 2026, ALM was proudly named the Top Rated Single Family Housing Operator at the HomeViews Awards for the third consecutive year, highlighting the strength and consistency of our resident‑focused approach. In 2025, we achieved a 4.7‑star HomeViews rating, with 95% of residents describing their experience as “excellent” and 96% saying they would recommend us to friends and family. We are also proud recipients of multiple HomeViews Resident Choice Awards 2025, including:
· Top Rated Single Family Housing Operator
· Top Rated Small Build to Rent Operator
· Top Rated Single Family Housing Community in the UK
These accolades reflect our strong resident‑focused approach, attention to detail and commitment to continual service improvement.
ALM’s leadership in residential management is recognised across the industry. Alongside our HomeViews achievements, we have received major awards including RESI Property Manager of the Year 2025, underscoring our position as one of the UK’s leading residential management specialists.
People & Culture
We invest heavily in customer service training, technical competency and professional development, encouraging internal progression and long‑term careers. Our average staff tenure exceeds eight years, demonstrating strong retention and a culture rooted in ownership, professionalism and pride.
This culture directly supports stability, consistency and the delivery of high‑quality outcomes for clients and residents.
Commitment to Clients
Our operational model is founded on:
· Data‑driven performance management
· Transparent reporting
· A collaborative partnership approach
· A strong focus on sustainable, long‑term asset performance
Clients value our technical capability, project experience and track record of consistent delivery, as well as our willingness to innovate and adopt new technologies
Build to Rent Statistics
Number of units under management
Number of Sites under management
Number of Sites mobilised in last year
Rent collected in last 12 months
Average Void Loss over 12 month period (including lease up)
Average arrears as a % of income on BTR scheme
Locations
Locations of our developments & Allsop Offices
Single Family Assets Harrogate (1 development) Rugby (1 development) Alconbury (1 development) Ely (1 development) Telford (1 development) Ipswich (2 development)
Norwich (2 development)
Milton Keynes (2 development)
Cambridge (2 development)
Ebbsfleet (1 development)
Bordon (1 development)
Chatham (1 development)
Bedford (1 development)
St Neots (1 development)
Great Dunmow (1 development)
Didcot (2 developments)
Stevenage (1 development)
Lichfield (1 development)
Multi Family Assets Liverpool (3 developments) Manchester (5 developments)
Salford (4 developments)
Leeds (1 development) London (Victoria) (2 developments) London (Nine Elms) (1 development)
London (Wembley) (2 developments)
Reading (1 development)
Birmingham (1 development)
Track Record
Allsop are synonymous with high quality Asset and Property management in both the BtR and SFH space. We have mobilised a number of award winning BtR and SFH schemes and understand what it takes in order to achieve a best in class operational asset. From design and procurement specification through to brand creation and customer service we believe we can curate a service that achieves the financial returns required by our clients. Allsop pursue independent scrutiny of our service through HomeViews which is a wholly independent customer review platform a little like TripAdvisor. In this manner we’re able to collate data on resident feedback and ensure this informs future design and procurement decisions made by our clients on their sites.
Schemes and Developments
Eda, Manchester
Winner of the 'Top Rated Rental-Only Community (North West)' at the 2025 HomeViews awards, Eda launched in late 2023. Comprising 290 pet friendly apartments across 27 floors, it is currently the tallest building in Salford. On-site amenities include a private dining room, games room, cinema, gym, resident lounge, co-work space, rooftop terrace, communal garden, and a 24 hour concierge.
The Trilogy, Manchester
The Trilogy was awarded 2nd place in the 'Top Rated Rental-Only Community (North-West)' category at the 2025 HomeViews awards and twice awarded "Top Build to Rent Development in the UK" by HomeViews (2019 & 2022), the industry's only awards based on residents' ratings. Comprising 232 pet-friendly apartments. On-site amenities include a fully equipped gym, resident lounge, communal garden and 24-hour concierge.
The Keel, Liverpool
Awarded 3rd place in the 'Top Rated Rental-Only Community (North-West)' category at the 2025 HomeViews awards the Keel is a 240 apartment BTR permitted development situated on Liverpool’s waterfront. The site was developed by Glenbrook and funded by Moorfield. The site has the added complication of straddling Queens Dock although has recently benefited from a £2m water source heat pump installation one of the first of its type in the UK.
Vox, Manchester
Vox won all six Homeviews Awards of Excellence within its first year of operation in 2021. Comprising 280 pet-friendly Build to Rent apartments in Cornbrook. On-site amenities include residents' only gym, rooftop running track, resident lounge, rooftop terrace and 24-hour concierge.
The Octagon, Birmingham
The Octagon is 370-unit BTR scheme, forwarded funded by City Developments Ltd, a Leading global real estate company in Singapore.
The Octagon is the world’s first purely octagonal high-rise residential building, creating an instantly recognisable addition to the skyline that will become as iconic as other modernist city landmarks such as the Rotunda. Rising to a height of 155 metres, the tower is Birmingham’s tallest building, providing residents with unprecedented views of the cityscape and beyond.
Fairfax, Manchester
The Fairfax is a 488-home build-to-rent project, and is a £165m forward-funding partnership between Roundhill Capital and Olympian Homes
Once completed the development will be a landmark building on the approach into the City of Manchester either via train or by car and, by its prominence, will define this new urban residential area.
X1, Manchester
Starlight forward funded and X1 developer consisting of 358 apartments. The site sits on the edge of Media City. This deal represented the first of Starlight’s UK acquisitions (Starlight own 80,000 units in the US) and is the culmination of 3 years consultancy advice provided by Allsop to Starlight on what should be considered best in class for BtR.
Duet, Manchester
Duet, a 280 BtR scheme forward funded by Moorfield and delivered by BtR specialist developer Glenbrook PC’d in 2019. Winner of 6 Homeviews Excellence Awards in 2019,2020 and 2021 the scheme also won BtR asset of the year in 2021. The scheme was one of the first BtR sites in the country to trade as a stabilised asset with a sub 4% net yield.
The Lark, Nine Elms
The first Build to Rent development in London's Nine Elms district launched in the autumn of 2022. Comprising 195 pet-friendly apartments in the heart of South London. On-site amenities include a fitness studio, cinema room, resident lounge, coworking spaces, meeting rooms, podium garden, and 24-hour concierge.
Phoenix, Leeds
Phoenix is a JV between The Khalatschi family and student specialist Torsion. Torsion engaged Allsop for our BtR specialist advice, we have subsequently created a brand, assisted with procurement, recruited an onsite management team and will be mobilizing and launching the scheme in May 2024.
Alameda, Wembley
KKR, a leading global investment firm, acquired Alameda and Beton from Quintain in 2024, in a £250m transaction.
Alameda and Beton, completed in 2019 and 2020 respectively, comprise 490 BtR units across two buildings and circa 40,000 sq ft of retail and leisure space. The buildings hold BREEAM “Excellent” and WiredScore “Platinum” ratings.
Beton, Wembley
KKR, a leading global investment firm, acquired Alameda and Beton from Quintain in 2024, in a £250m transaction.
Alameda and Beton, completed in 2019 and 2020 respectively, comprise 490 BtR units across two buildings and circa 40,000 sq ft of retail and leisure space. The buildings hold BREEAM “Excellent” and WiredScore “Platinum” ratings.
Liverpool Waters, Liverpool
Liverpool waters consists of 268 1,2 and 3 bedroom apartments and forms part of Peel’s regeneration of Liverpool waterfront. The scheme was Starlight’s second acquisition in the UK. Allsop are providing extensive advice including rents, opex, marketing and interior design.
Milliners Yard, Liverpool
Milliners Yard is Columbia Threadneedle’s first BtR acquisition, consisting of 265 1 and 2 bedroom apartments. The scheme also has a voluntary DMR tenure type which Allsop manage. Allsop have been responsible for brand creation, mobilisation and will manage the asset on behalf of Columbia Threadneedle.